About This Project
Complete ISP ERP & Broadband Management Solution
Running an Internet Service Provider requires much more than customer management. This project delivers a complete ERP platform designed specifically for ISPs, combining CRM, subscriber management, automated billing, accounting, HR, inventory, support, and network management into one powerful system.
Built with Laravel and Vue.js, the software helps broadband providers automate daily operations, reduce manual work, improve customer experience, and manage business growth from a centralized dashboard.
Whether you're a small local ISP or a large broadband provider, this solution provides everything needed to efficiently manage customers, field operations, finance, and network infrastructure.
Core Features
✔ Modern Executive Dashboard
✔ Customer & Subscriber Management
✔ CRM & Lead Tracking
✔ Online Customer Onboarding
✔ Field Technician Mobile App
✔ Site Survey Management
✔ Work Order Management
✔ Package Upgrade & Downgrade
✔ Reseller Management
✔ Customer Groups & Types
✔ Broadband Package Management
✔ Network Device Management
✔ IP Pool Management
✔ IP Calculator
✔ Usage Monitoring & Fair Usage Policy (FUP)
✔ Online Session Tracking
Billing & Finance
Automate recurring monthly billing with complete invoice generation, payment collection, wallet management, credit notes, payment gateway integration, cheque management, billing reports, and customer payment history.
Features include:
Monthly Bill Generation
Automatic Invoice Creation
Customer Wallet
Online Payment Gateway
Credit Notes
Billing Reports
Payment History
Due Management
Accounting Module
The integrated accounting system eliminates the need for third-party accounting software.
Included:
Chart of Accounts
Journal Entries
Cash Accounts
Opening Balances
Financial Statements
Bank Reconciliation
Budget Management
VAT & Tax Reports
Period Closing
Voucher Management
Inventory & Asset Management
Manage networking equipment, routers, ONU devices, fiber accessories, and office assets from one dashboard.
Features include:
Stock Management
Supplier Management
Asset Tracking
Depreciation
Asset Disposal
Purchase Records
Inventory Reports
HR & Payroll
Complete employee management system including attendance, departments, leave requests, payroll generation, and employee notifications.
Customer Support
Provide better customer service through a built-in helpdesk.
Features:
Ticket System
Ticket Categories
Knowledge Base
Customer Support Dashboard
Automation & Administration
Powerful administrative tools make business management easier.
Included:
User Management
Role & Permission System
Activity Logs
Import & Export
Scheduled Backups
Notification Templates
SMS & Email Campaigns
Workflow Automation
Technologies Used
Laravel 12
Vue.js 3
MySQL
Tailwind CSS
REST API
PHP 8
Authentication & Role Permissions
Responsive UI
Secure Database Architecture
Business Benefits
This ERP solution helps Internet Service Providers simplify operations by centralizing customer management, automated billing, accounting, HR, inventory, and support into a single platform. It reduces operational costs, improves workflow efficiency, minimizes manual errors, and provides real-time business insights for faster decision-making.
