1. Introduction

Welcome to EncoderBase, your trusted partner in web design, software development, hosting, and digital business solutions. By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue the use of our website and services immediately.

2. Scope of Agreement

These Terms & Conditions govern the use of our digital solutions, including but not limited to web development, mobile applications, domain registration, hosting, SEO services, and any related consulting or support services offered by EncoderBase.

3. Eligibility & User Account

To use our services, you must be at least 18 years old, or have consent from a parent or legal guardian. Clients are responsible for safeguarding their account credentials and ensuring accurate information is provided during registration and service usage.

4. Our Services

EncoderBase provides end-to-end IT solutions designed to help businesses grow digitally. Our services include:

• Custom Website & Software Development
• Domain Registration & Secure Hosting Solutions
• Responsive Web & App Design
• Search Engine Optimization (SEO) Services
• Business IT Consulting & Maintenance Support

All services are subject to specific project agreements, timelines, and deliverables communicated directly with clients.

5. Client Responsibilities

When engaging with EncoderBase, you agree to:

• Provide clear, accurate, and timely information for project execution.
• Ensure all content you provide (text, images, files) complies with copyright laws.
• Respect the timelines and payment schedules agreed upon in writing.
• Use our services responsibly, without engaging in illegal or harmful activities.

6. Payments & Billing

All projects and services provided by EncoderBase are chargeable as per the agreed quotation or contract. Clients agree to:

• Pay invoices within the due date mentioned.
• Understand that all fees are non-refundable unless otherwise agreed.
• Acknowledge that late or failed payments may result in suspension or termination of services.

7. Intellectual Property Rights

All website designs, source codes, software, and creative content developed by EncoderBase remain our intellectual property until full payment has been received. Unauthorized reproduction, resale, or modification of our work is strictly prohibited.

8. Limitation of Liability

EncoderBase strives to deliver secure and professional services. However, we do not guarantee that our services will be uninterrupted, error-free, or immune from security risks. We shall not be held liable for losses, damages, or data breaches beyond our reasonable control.

9. Third-Party Integrations

Some services may rely on third-party platforms, hosting providers, or APIs. EncoderBase is not responsible for the performance, availability, or changes made by third-party vendors that may impact your project or website.

10. Termination & Suspension

EncoderBase reserves the right to suspend or terminate services without prior notice if a client:

• Fails to make payments on time.
• Violates these Terms & Conditions.
• Engages in activities that may damage our reputation or systems.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by the laws of Bangladesh. Any disputes arising from service use shall be resolved through good-faith negotiations. If unresolved, disputes will fall under the exclusive jurisdiction of courts in Bangladesh.

12. Modifications to Terms

EncoderBase reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice. The updated version will always be available on this page with the revised "Last Updated" date.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms & Conditions, please reach out to us:

EncoderBase
Email: support@encoderbase.com
Phone: +880-1736699819
Website: www.encoderbase.com